Assistant General Manager

Shamin Hotels Master • Chester, VA

18d

About The Position

To act as the assistant to the General Manager in managing the hotel’s operations, maintaining established revenue, cost and quality standards. Oversees overall day-to-day hotel operations as delegated by the General Manager.

Requirements

• Bachelor’s Degree and/or extensive experience in a hotel or related field required.
• 1-2 years of hotel experience is preferred.
• Strong financial knowledge required.
• Must be able to work with and understand financial information and data, and possess basic mathematical skills
• Reading, Writing, Basic Math
• Computer skills
• Brand systems

Responsibilities

• Generates through proper supervision of assigned departments projected revenue levels as well as guest satisfaction.
• Participates in the development of short term and long term financial and operational plans for the hotel.
• Remains current on business trends and local activities.
• Meets assigned departmental budgets and monitors financial statements.
• Establishes and maintains an appropriate level of community involvement.
• Ensures proper handling of guest complaints.
• Assists in the development of new programs which results in an increased level of guest satisfaction and operational excellence.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Ensures cross-selling of other Shamin Hotels by hotel staff.
• Teaching, mentoring, and directing hotel staff.
• Being comfortable with the high level of visibility and the leadership role within the hotel and community.

Benefits

• health, dental, vision, accident and short and long term disability insurance
• pet insurance
• gym membership discounts
• Paid time off
• Paid holidays
• Shamin Perk discounts on tickets, rental cars and attractions
• footwear discounts
• 401K plan with company match
• employee discounts at our branded hotels

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level