Assistant General Manager

Jollyville•Austin, TX

13d•$35,000 - $40,000

About The Position

The Assistant General Manager (AGM) supports the General Manager in overseeing daily operations, driving business growth, and strengthening community relationships. This role plays a key part in securing team training deals, building school and sports organization partnerships, and ensuring an exceptional member experience aligned with D1 standards. The AGM is a leader, relationship-builder, and brand ambassador who helps translate D1’s mission into measurable business results.

Responsibilities

Support daily facility operations and assist with staff scheduling and coverage
Enforce D1 brand standards, policies, and operational procedures
Assist with staff development, accountability, and performance management
Collaborate with the General Manager on retention, revenue, and growth strategies
Communicate effectively with the D1 Home Office and regional leadership
Lead and support team training deals and partnerships
Build and maintain relationships with schools, sports programs, and community organizations
Represent D1 Training at community, school, and marketing events
Support membership sales, referrals, and local outreach initiatives
Strengthen D1’s presence and reputation within the local market
Ensure a high-level customer experience across all touchpoints
Assist with assessments, onboarding, and goal alignment for members
Address member concerns professionally and efficiently
Support initiatives that maximize retention and long-term engagement