Assistant General Manager KidStrong Fremont

KidStrong Livermore•Fremont, CA

21d•$20 - $25

About The Position

KidStrong is a private child development training center focused on brain, physical, and character development for ages 15 months through 11 years old. We offer a science-based curriculum that is parent-focused and taught by professionals. We are seeking a talented, welcoming, and engaging Assistant General Manager (AGM) to lead our Livermore center. The AGM is responsible for fostering a culture of learning and development for both our Coaches and the families who attend the center. If you are a passionate leader focused on defining goals, building culture, and delivering an exceptional experience, we want to hear from you! As the AGM, you will balance the roles of Coach, Leader, and Center Operator:

Requirements

Passion for working with children is non-negotiable.
Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old.
Comfortable speaking to parents/guardians regarding curriculum and child development.
Intermediate knowledge of physiology, exercise technique, and body mechanics.
Self-starter who is goal-oriented, high-performing, and enjoys leading and mentoring.
Excellent planning, organizing, oral communication, and written communication skills.
A Coachable/Low Ego Mindset that embraces innovation and a growth mindset.
CPR certified (or ability to obtain within 90 days of employment).

Nice To Haves

Prior experience in management, sales, and/or with systems like GloFox, HubSpot, or similar platforms is a plus.

Responsibilities

Deliver and execute a world-class program focused on Brain, Physical, and Character development for students aged 15 months – 11 years old.
Maintain a dynamic, fun, motivational, and professional demeanor when leading class.
Achieve Coach Certification through HQ Training and Certification team.
Lead weekly center staff programming meetings and required training.
Comfortably and safely work with children, including physically assisting to ensure proper technique and safety (requires ability to lift and move up to 50 lbs of equipment).
Achieve General Manager Certification through the HQ certification team.
Recruit, screen, interview, onboard, manage, train, and evaluate coaching staff.
Set and communicate Coach schedules and ensure appropriate staffing levels.
Provide formal weekly feedback and support ongoing professional development for the team.
Build and maintain relationships with KidStrong families to align with our core value: "Families do not leave KidStrong!"
Lead center-level programming rollout and train staff on new curriculum.
Drive membership sales through high-volume outbound phone calls on inbound leads (30-60 calls/day) and manage the sales process.
Proactively source local partnerships and corporate sales opportunities.
Oversee daily, weekly, and monthly cleaning and maintenance of the center.
Plan and execute quarterly community engagement plans and local grassroots marketing events.
Provide excellent customer service to families and handle center-level employee issues.
Manage center scheduling, payroll, time, and attendance.
Manage the KidStrong Camp program and host 2 Parents Night Out events monthly.