Assistant General Manager

The Dermot Company, LP•Wellington, FL

2d•Onsite

About The Position

The Dermot Company, a New York-based real estate developer and operator, is seeking an Assistant General Manager (AGM). Reporting to the General Manager (GM), the AGM will be responsible for assisting in all aspects of managing the day-to-day operational functions for a multifamily rental property, Ryder Place at Wellington in Wellington Florida. This position requires an experienced property operations professional who can assist in driving the operational performance of the asset to achieve and exceed the property’s goals while providing exceptional customer service.

Requirements

A minimum of 2 years of property management experience in a FL luxury multifamily environment (350+ units).
Ability to multitask and thrive in a fast-paced environment with competing priorities.
Consistent work history with excellent references.
Exceptional communication, interpersonal, attention to detail and follow-through skills.
High emotional intelligence, authenticity, curiosity and a customer-first mindset.
Proficient in various property management technologies, MSOffice and Google Suite.
Authorized to work in the United States without any restrictions.

Nice To Haves

Affordable housing experience is strongly preferred.
Demonstrated working knowledge of rent stabilization laws, including rent registrations, IAI and MCI filings, and HPD violations; experience must be recent.
Knowledge of Yardi, On-Site, RealPage ILM preferred.

Responsibilities

Assist the GM with the daily operation of a luxury multifamily property.
Mediate discussions with new and existing residents.
Handle the accounts payable and receivables for property promptly.
Prepare and review tenant arrears for legal action.
Prepare and distribute memos, notices and other correspondence to residents, at the direction of the GM.
Assist the GM with building code compliance requirements.
Assist with accurate tracking of property level information.
Assist in producing monthly management reports and other reports as assigned.
Collaborate with the GM, Resident Manager (RM), and other team members to ensure the highest level of resident satisfaction.
Source and manage vendors and contractors as needed.
Assist with leasing, as needed, including greeting prospective residents, qualifying, determining needs and preferences, and professionally presenting the community and specific apartments.
Collaborate with the leasing team as needed.
Ensure that the office is maintained in a pristine and welcoming condition.
Complete routine and special projects as assigned.