Assistant General Manager Wisconsin Center District

Compass Group•Milwaukee, WI

About The Position

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryThe Assistant General Manager is responsible for day-to-day convention center operations that deliver a superior guest experience via hiring, training, and managing the operation. The ideal Assistant General Manager candidate is passionate about hospitality, food and beverage and location morale/culture. They should have the ability to think proactively and creatively, have decision-making and analytical skills and be effective in written and verbal communication. They are self-motivated with the ability to thrive in a fast paced environment, effectively multi-task and drive results.

Requirements

A degree in Hospitality or related field is preferred
Able to work independently and have the capacity to manage up and down
High level of computer literacy
Passion for hospitality, food, and retail
Ability to work a flexible schedule and travel, as needed

Responsibilities

Ensures great guest service and delivery of hospitality standards by holding team accountability to steps of service
Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
Trains and conveys brand clarity through the menu, wine, and beverage knowledge
Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs.
Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
Engages in the financial goals of the operation with support from the General Manager
Additional duties/responsibilities, as assigned