Assistant General Manager

Marriott • Irving, TX

11h • $60,000 - $65,000 • Onsite

About The Position

As the Assistant General Manager (AGM), you will serve as the "co-captain" to the General Manager, overseeing all aspects of hotel operations with a focus on guest and employee satisfaction, financial performance, and revenue generation. You will lead a high-energy team to deliver the Aloft brand service strategy, ensuring that our 4,000 sq ft of event space, signature W XYZ bar, and airport transportation services operate with seamless efficiency.

Requirements

• High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or related professional area.
• OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, or Business Administration; 2 years of experience in the guest services, front desk, or housekeeping area.
• Ability to thrive in a high-pressure, fast-paced airport hotel environment.
• Expert knowledge of Property Management Systems (PMS) and Microsoft Windows.
• Ability to stand for an entire shift and work a flexible schedule, including early mornings, evenings, weekends, and holidays.

Nice To Haves

• Prior supervisory experience in Food and Beverage or as a Department Head.

Responsibilities

• Manage daily shift operations across all departments—Front Office, Housekeeping, and Engineering—especially in the General Manager's absence.
• Oversee the execution of meetings and events in the 4,000 sq ft of event space, ensuring all Banquet Event Orders (BEOs) and brand setup standards are met.
• Direct daily breakfast service, the W XYZ bar, and evening food offerings; monitor inventory, food costs, and compliance with health and alcohol service regulations.
• Maintain strict oversight of the airport shuttle service, ensuring scheduling aligns with peak flight times and safety protocols are followed.
• Review financial statements, sales reports, and activity data to identify cost-reduction opportunities and drive property profitability.
• Support HR activities including recruiting, hiring, and conducting thorough orientations to foster a culturally diverse and high-performing workplace.

Benefits

• Salary
• Health Benefits Available via Blue Cross Blue Shield
• Dental
• Vision
• Culture of Opportunity: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• Growth: This role offers a clear path to future leadership roles, including General Manager and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees