Assistant General Manager
About The Position
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Partner with the General Manager to plan, lead and coordinate club operations. Effectively lead the golf operations, outside services and Food & Beverage teams to provide and promote an exceptional golf experience. Primary Responsibilities include the following. Other duties may be assigned.
Requirements
- Previous experience in a golf operations or Food & Beverage role
- Strong verbal and written communication skills
- Strong attention to detail, planning and organizational skills
- Experience supervising others and leading a team
- Excellent customer skills
Responsibilities
- Responsible for the selection, development, leadership and retention of talented staff.
- Ensure compliance with the national programs such as Players Club, Core Beverage Program, Menu Program, Approved Product List and Beverage Cartender program.
- Ensure financial targets are being met and appropriate accounting procedures are being followed consistently.
- Ensure proper controls are in place and being followed to accurately track revenues, payroll, inventories and expenses.
- Ensure staff is providing excellent guest service.
- Review guest and member surveys and feedback and determine appropriate plan of action if appropriate.
- Assist with Marketing initiatives by acting as Social Media coordinator and creating promotional materials as directed by the GM and/or Corporate Marketing.
- Work with GM to create and execute short term and long term operational and financial plans to improve quality and financial results.
- Administration and oversight of club programs such as golf cart rental program and handicap program.
- Retail and merchandising responsibilities to include displaying inventory in a clean and attractive manner, completing inventories, cost of goods reports and ensuring proper controls are being followed.
- Golf systems administration to include reservation system maintenance and accuracy and green fee accuracy on website and other sources.
- Maintains constant communication between departments and keeps other departments informed about special programs and events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
