Assistant General Manager

Zesto Chubby Decker • Forest Park, GA

1d

About The Position

Join our team at Zesto Chubby Decker, a beloved, family-owned Atlanta staple known for our delicious burgers, ice cream treats, and welcoming atmosphere. With a longstanding commitment to quality and customer satisfaction, we strive to create memorable experiences for every guest. Part-Time with the opportunity to grow into Full-Time!

Requirements

• Proven experience in a leadership role within the food service industry.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment and make sound decisions under pressure.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of POS systems, inventory management, and basic accounting principles.
• High school diploma or equivalent; additional education or certifications a plus.

Nice To Haves

• ServSafe Certification a plus!

Responsibilities

• Assist the General Manager in overseeing daily operations of the restaurant.
• Ensure efficient and effective use of resources to achieve financial and operational targets.
• Maintain high standards of food quality, cleanliness, and customer service.
• Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement.
• Supervise and motivate team members to uphold company standards and achieve goals.
• Train, coach, and develop staff on policies, procedures, and customer service best practices.
• Foster a positive work environment that encourages teamwork and professional growth.
• Assist in scheduling, payroll administration, and performance evaluations.
• Address customer inquiries and concerns promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.
• Ensure all customer interactions reflect our commitment to exceptional service.
• Assist in managing inventory levels and ordering supplies to minimize waste and ensure availability.
• Monitor expenses and control costs to maximize profitability.
• Handle cash management, deposits, and financial reporting accurately.
• Ensure compliance with health, safety, and sanitation regulations.
• Conduct regular inspections to maintain cleanliness and organization throughout the restaurant.
• Uphold company policies and procedures, including those related to employee conduct and safety.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for career advancement within a growing company.
• Employee discounts on food and beverages.
• Comprehensive training and ongoing development opportunities.
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED