Assistant General Manager

Alloy Wheel OPCO LLC•Hollywood, FL

About The Position

We’re hiring a General Manager’s Assistant to help drive day-to-day operations in a busy wheel repair business. This is not a traditional admin role—you’ll be directly involved in coordinating technicians, managing workflow, and keeping the operation on track. You’ll work side-by-side with the General Manager and play a key role in execution, communication, and accountability across the team.

Requirements

Highly organized with strong attention to detail
Able to manage multiple priorities in a fast-paced environment
Clear, professional communicator (written and verbal)
Strong sense of ownership—follows through without being chased

Nice To Haves

Experience in automotive, wheel repair, collision, or service operations
Background supporting operations, leadership, or field teams
Familiarity with scheduling, inventory, or work order systems

Responsibilities

Support daily operations including work orders, scheduling, and job flow
Coordinate between shop technicians, route drivers, vendors, and leadership
Track priorities, follow up on open items, and ensure nothing falls through the cracks
Assist with inventory tracking, repair documentation, and vendor coordination
Manage calendars, meetings, and internal communication for leadership
Prepare reports, summaries, and operational updates
Maintain organized systems and handle sensitive information professionally
Act as a central point of contact between management, staff, and customers
Respond to calls, emails, and internal requests quickly and professionally
Help resolve customer issues by coordinating with the appropriate teams
Track KPIs (job completion time, quality, rework, etc.)
Support data entry accuracy across systems
Assist with invoicing, expense tracking, and timekeeping