Assistant General Manager

Marriott Hotels Resorts•Denver, CO

5h•$65,000 - $70,000

About The Position

This hotel is owned and operated by an independent franchisee, Lotus Hotels . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. We are seeking a motivated, guest-focused Assistant General Manager to help lead daily hotel operations and deliver exceptional guest experiences. This role is ideal for a friendly, hands-on self-starter with open availability who thrives in a fast-paced hospitality environment. Prior Marriott experience preferred. You will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards.

Requirements

An experienced Assistant General Manager with 2+ years of supervisory hotel operations or previous supervisory or management experience in hospitality preferred
Open availability (AM, PM, weekends, and holidays as needed)
Friendly, professional, and guest-focused attitude
Strong leadership, communication, and problem-solving skills
Ability to multitask, stay organized, and remain calm under pressure

Nice To Haves

Prior Marriott experience preferred
Experience with Fosse system preferred
Bilingual or multilingual abilities are a plus

Responsibilities

Oversee all front desk operations, including check-in/check-out, reservations, and guest inquiries
Lead guest service efforts to ensure high satisfaction and promptly resolve concerns
Train, coach, and mentor front desk staff on service standards, systems, and brand expectations
Assist with scheduling, payroll support, reporting, and inventory management
Act as Manager on Duty as needed, including evenings, weekends, and holidays
Support the General Manager with daily operations, staff accountability, and operational planning
Maximizing ADR and Occupancy
Coordinating communications between Sales and Operating departments
Understanding financial statements and budget, including staffing guidelines
Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
Maintaining a cooperative and positive work environment