Assistant General Manager

COFREIGHT INC•Tacoma, WA

29d

About The Position

The Assistant General Manager works closely with the General Manager to oversee daily operations and contribute to the organization's strategic direction. This role involves managing staff, ensuring operational efficiency, and delivering exceptional customer service to meet organizational goals and objectives.

Requirements

5–8+ years of warehouse leadership experience, including senior supervisory/management responsibility in high-volume, multi-customer distribution environments.
Food-grade experience required, with deep knowledge of GMP, HACCP principles, sanitation programs, allergen control, pest control standards, traceability, and regulatory compliance.
AIB audit experience required, including full-cycle ownership: preparation, execution, CAPA development, documentation control, and sustaining continuous readiness.
Experience in palletized distribution required; beverage/CPG experience strongly preferred (high-volume inbound/outbound, tight dock turns).
Strong knowledge of WMS systems, KPI reporting, labor planning, slotting strategy, and space utilization optimization.
Demonstrated success managing large teams across multiple shifts with strong workforce planning discipline.
Strong analytical, organizational, and communication skills with ability to manage competing priorities in fast-paced operations.

Responsibilities

Oversee end-to-end warehouse operations across receiving, put away, storage, replenishment, inventory control, picking, staging, shipping, yard, and dock management.
Drive operational performance through KPIs (PPH, UPH, dock-to-stock, order accuracy, inventory accuracy, productivity, on-time shipping).
Maintain continuous AIB readiness while enforcing food safety standards, sanitation schedules, documentation controls, and audit preparedness.
Lead supervisors and teams with strong accountability, coaching, engagement, and performance management discipline.
Ensure execution of customer SLAs through consistent service delivery, issue resolution, and proactive communication.
Partner with the Sr.GM on staffing strategy, scheduling, labor efficiency, cost control, forecasting, and reporting cadence.
Support inventory integrity through cycle counts, audits, variance research, and root-cause corrective actions.
Drive continuous improvement initiatives focused on throughput, labor optimization, accuracy, and workflow efficiency.
Ensure safe operations aligned with OSHA standards, powered equipment practices, and company policies.
Support cross-functional alignment with transportation, customer service, quality, and maintenance teams.