Assistant General Manager
About The Position
Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community. We've recently evolved our menu and plating to provide a polished upscale dining for our guests. Our new AGM will be instrumental in elevating more polished guest experience. The Whiskey Joe's team is a high energy and naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in "Y" is a celebration... We assure you there is a never a dull moment at Whiskey Joe's!
Requirements
- 4 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
- Proven ability to deliver exceptional customer service and resolve guest concerns.
- Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
- Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
- Exceptional problem-solving and decision-making abilities.
- Proficient in computer applications such as MS Office and restaurant management software.
Responsibilities
- Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and customer satisfaction.
- Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
- Train and supervise staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
- Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
- Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
- Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
- Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance.
- Oversee beverage operations and bar operations.
- Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience.
- Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
- Collaborate with the General Manager in budget planning, cost control, and financial management.
Benefits
- Industry-leading compensation package
- Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.
- Lifestyle Spending Account benefit, which supports you and your family in numerous ways such as through gym memberships, childcare, student loans & more!
- Variety of Supplemental Benefit Plans for life's unknowns
- 401k with annual employer match after 12 months employment
- Employer paid life Insurance throughout the length of employment
- Monthly Reward Dollars to use at various company locations.
- Accrued Paid Vacation
- Paid/Floating holidays for 5 major holidays
- Paid Sick Time renewed yearly
- Education Assistance Program (EdAP) for hospitality related education growth
- Employee Assistance Program (EAP) to assist with work life balance
- Management Referral Program with up to a $4,000 payout for qualifying management positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
