Assistant General Manager

Marriott•The Woodlands, TX

4d•$42,000 - $45,000

About The Position

The Assistant General Manager plays a key leadership role in the overall success of the hotel, supporting the General Manager in daily operations while providing hands-on oversight of departments including Front Office and Food & Beverage. This position is responsible for driving operational excellence, maintaining brand and owner standards, and fostering a positive, high-performing team culture that delivers exceptional guest experiences.

Requirements

1–3 years of hotel management or leadership experience, or an equivalent combination of education and experience
Strong operational knowledge of Front Office and Food & Beverage departments
Proven leadership skills with the ability to coach, motivate, and hold teams accountable
Solid financial and business acumen, including budgeting, forecasting, and performance metrics
Excellent communication, organizational, and problem-solving skills
Ability to manage competing priorities in a fast-paced environment
Proficient in Microsoft Outlook, Word, and Excel
Professional, dependable, and able to lead with integrity and sound judgment

Nice To Haves

Bachelor’s degree in Hospitality, Business, or a related field preferred
Bi-lingual (Spanish) Preferred
Completion of the ConnectU Marriott GM course preferred

Responsibilities

Lead, train, and mentor department managers and supervisors to ensure compliance with hotel policies, brand standards, and operating procedures
Oversee daily hotel operations with a strong focus on Front Office and Food & Beverage performance
Step into hotel leadership during the absence of the General Manager
Ensure all brand, ownership, and company initiatives are executed consistently and effectively
Monitor guest satisfaction through direct guest interaction, survey results, and service observations, addressing concerns proactively
Assist with sales strategies, action plans, and relationship-building with guests, vendors, and partners
Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are met
Support financial performance by assisting with budgeting, forecasting, labor management, and expense control
Ensure compliance with all state and local laws related to hospitality operations and employment practices
Oversee food quality, service standards, and food safety/sanitation compliance
Maintain effective communication and collaboration across all departments
Handle administrative responsibilities including inventory control, payroll support, reporting, recordkeeping, and operational documentation