Assistant General Manager
About The Position
The Assistant General Manager (AGM) supports overall studio operations and customer experience, & customer satisfaction. The AGM also oversees a team of hourly photographers who craft a memorable experience capturing the moments through their lens. This multifaceted role involves managing photographers, logistics and scheduling, and maintaining equipment inventory and maintenance.This leadership role includes team supervisory responsibilities, administrative support, and contribution to studio and individual sales goals. This position serves as a stepping stone to a team member’s growth and development as a people and studio leader.
Requirements
- Must be at least 18 years of age
- High School diploma or equivalent
- Must pass a satisfactory background check
- Valid driver’s license and reliable transportation
- Available to work weekend hours during busy season
- Flexible, with a team player mentality; Willingness to collaborate with colleagues on ideas and initiatives
- Professional demeanor at all times with both customers and team members
- Able to read and write in English
- Able to communicate verbally and in writing with customers and team members
- Able to prioritize tasks
- Able to lead, supervise, and/or manage team members
Responsibilities
- Support in strategy and execution of strategy toward achieving revenue and retail goals
- Responsible for the execution of photography events, Senior portrait sessions, and photography processing within CADY’s operational, photographic, and customer service standards
- Maintain staff levels and labor hours in accordance with internal staffing budget
- Recruit, train, and develop the studio team
- Assist with creating the schedule and approving time cards
- Problem solving issues that arise from staff or customers (complaints, grievances etc) and taking action for prevention
- Assist with weekly inventory
- Ensure proper workflows are followed during event downloading to prevent any loss or corruption of images
- Ensure the studio is organized and presentable in all areas
- Confirm opening and closing procedures are properly completed daily
- Other duties and responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
