Assistant General Manager
About The Position
We are seeking a passionate leader with a strong background in hospitality and customer service, who excels at coaching and developing teams to achieve outstanding results. This dynamic Assistant General Manager will support all operational aspects, including guest and strong F&B background is required, Director of Food& Beverage experience is a plus. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.
Requirements
- Passionate leader
- Strong background in hospitality and customer service
- Excels at coaching and developing teams
- Strong F&B background is required
Nice To Haves
- Director of Food& Beverage experience
Responsibilities
- Ensures that all brand standards are being maintained in each area of the property.
- Oversees the operation of all hotel property departments.
- Maintains current licenses and permits as prescribed by local, state and federal agencies.
- Provides a safe working environment in compliance with OSHA/MSDS.
- Ensures compliance with all corporate accounting procedures.
- Cover front desk shifts as needed.
- Ensures each department has accurate and complete inventory and all supplies are maintained..
- Assists and approves department managers scheduling against guest and hours/occupied room goals.
- Assist team supervisors and managers with constructive coaching and counseling.
- Focused on guest satisfaction scores and strategies to improvements.
- Provides excellent customer service by being readily available/approachable for all guests.
- Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas.
Benefits
- We offer competitive wages.
- Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
- This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
