Assistant General Manager

Miguel's Jr.-posted 4 days ago
Full-time • Mid Level
Corona, CA
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Assistant General Manager Position Summary: The Assistant General Manager (AGM) is responsible for the Front and Back of the House operations of a single business location with the General Manager and whenever s/he is offsite. This position is not present in every location and can also be considered a leadership developmental position

  • Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
  • Creates a positive spirit of pride and fellowship across the team and in the work environment to promote sales and retention of top talent with the support of the GM.
  • Promotes guest service proactively and represents the company on guest recovery regarding restaurant-level issues/complaints
  • Work with the GM to actively solicit, interview and select top talent from a pool of external, internal, and referred candidates to fulfill current and future needs.
  • Understand and help manage the financial and operational performance of the business to meet and exceed its goals/metrics.
  • Leads by example through formal performance management, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
  • Key developmental focus is the Shift Supervisors as direct reports to both GM and AGM
  • Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
  • Daily communication with the GM to ensure all tasks, issues, and day-to-day items are handled efficiently and properly.
  • Completes other duties as assigned by GM
  • Obtain a ServSafe Certification within 90 days of hire
  • Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact
  • Proven ability to lead, manage and motivate a team
  • Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
  • Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
  • High School Diploma or Equivalent
  • Has flexible availability, including nights and weekends (a plus!).
  • Great Compensation (DOE)
  • Paid Time Off (PTO) & (PSL)
  • Paid Sick Leave
  • Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
  • Company Paid Life Insurance
  • 401(k) Plan with up to 4% Company Match
  • One Year Anniversary Day
  • Free Employee shift meal
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