Assistant General Manager

StepStone Hospitality • Atlanta, GA

8d

About The Position

StepStone Hospitality is seeking a passionate, experienced, and dynamic Assistant General Manager to lead the team at the Connally Hotel, in the downtown area. As Assistant General Manager, you will be responsible for assisting the General Manager of the overall success of the hotel — leading daily operations, shaping strategic direction, and championing a culture that values employees and guests alike.

Requirements

• Minimum 1 year of hotel management experience in a branded hotel environment.
• Experience with Choice brand strongly preferred.
• Demonstrated success in guest satisfaction, team leadership, and financial performance.
• Strong operational knowledge across all hotel departments.
• Proven ability to engage and develop teams with a hands-on leadership style.
• Excellent communication, organizational, and interpersonal skills.
• Proficiency in hospitality management systems and tools.
• Bachelor’s degree in hospitality, Business Administration, or a related field preferred.
• Strong sense of accountability and ownership.

Responsibilities

• Assist the General Manager in overseeing the daily operations of the business
• Recruit, hire, and onboarding new employees for the hotel
• Manage and train staff to ensure they are meeting performance expectations
• Maintain a positive and professional work environment, handle employee relation matters
• Handle HR functions: ensure compliance with all company policies and procedures, employee relations, benefits, employee records
• Handle employee relation matters: investigations, meetings, trainings, team building activities
• Respond to guests and employees' complaints and resolve issues in a timely and effective manner
• Responsible for employee records keeping at the hotel and stays in compliance
• Develop and implement strategies to increase revenue and profitability
• Other duties as assigned

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive benefits including medical, dental, vision, retirement plans, and PTO.
• Opportunities for career growth and professional development within StepStone Hospitality.
• A supportive, team-oriented work environment in a thriving community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees