Assistant General Manager
About The Position
The Crunch Assistant General Manager will ensure the members receive the highest quality of service and facilities. The AGM must have strong organizational and customer service skills. He or she will work closely with the General Manager and will have the opportunity to grow their leadership and teamwork skills as this role is preparing and developing future General Manager candidates. He/she will be responsible for helping to supervise and coordinating employees to better service our members needs, engage with members, and help ensure that we provide the highest quality facility and service to our members. The AGM embody the CRUNCH brand by demonstrating an aptitude and command of all company-wide policies and initiatives.
Responsibilities
- Serve as a role model for employees.
- Communicate effectively by holding weekly and individual meeting with all key club personnel.
- Provide an inspirational environment that welcomes honest feed back from employees and takes action to ensure a quality, working environment.
- Oversee, support, direct and develop department heads.
- Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
- Communicate and implement club policies and procedures to employees.
- Encourage staff to work as a team and be productive.
- Illustrate an ability to make decisions.
- Recruit and hire the highest possible caliber of staff.
- Achieve desired sales goals.
- Achieve desired revenue goals through the leadership and motivation of employees.
- Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
- Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
- Ensure ongoing prospecting and generation of new prospective members.
- Ensure that the staff has a high level of knowledge about the clubs programs, facilities and equipment.
Benefits
- Growth potential
- Free membership to the BEST gym in Toledo! Including an all access pass to all group fitness classes, tanning, hydromassage, spray tan, access to over 300+ other Crunch Fitness clubs, and MORE!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
