Assistant General Manager

Tous Les Jours Bakery Cafe • North Wales, PA

389d • $32,500 - $45,500

About The Position

The Assistant General Manager at Tous Les Jours Bakery Cafe is responsible for leading the retail team, overseeing daily operations, and ensuring an exceptional shopping experience for customers. This role emphasizes strong customer service, effective team management, and sales growth, while maintaining compliance with company policies and health regulations.

Requirements

• Proven experience in retail management or a similar role is preferred.
• Strong administrative skills with the ability to manage multiple tasks efficiently.
• Bilingual (Korean speaking preferred) are highly desirable to cater to diverse customer needs.
• Excellent customer service skills with a focus on building lasting relationships with customers.
• Experience in wireless sales is a plus but not required.
• Proficiency in inventory control systems and retail math concepts is essential.
• Strong shift management skills with the ability to lead by example in a fast-paced environment.
• A proactive approach to problem-solving and decision-making is necessary for success in this role.

Nice To Haves

• Experience in wireless sales is a plus but not required.

Responsibilities

• Oversee daily store operations, ensuring compliance with company policies and procedures.
• Lead, motivate, and develop a team of employees to achieve sales targets and deliver outstanding customer service.
• Manage inventory control processes, including ordering, receiving, and maintaining stock levels.
• Conduct regular staff training sessions on product knowledge, customer service techniques, and operational procedures.
• Implement effective recruiting strategies to attract top talent for the store.
• Analyze sales data and retail math to make informed decisions that enhance store performance.
• Foster a welcoming environment by addressing customer inquiries and resolving issues promptly.
• Maintain visual merchandising standards to create an appealing shopping atmosphere.
• Ensure adherence to health and safety regulations within the store.

Benefits

• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed