Assistant General Manager

Goldfish Swim School - Tulsa Hills-posted 4 months ago
Entry Level
Tulsa, OK
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Goldfish Swim School is seeking an Assistant General Manager to oversee the quality and success of daily operations. This role includes managing staffing, pool operations, cash management, customer service, and retail and vending departments. The Assistant General Manager will also be responsible for training staff, ensuring high productivity, and maintaining a safe and sanitary swim environment. The position offers opportunities for advancement and is ideal for individuals looking for a fun and rewarding work experience.

  • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
  • Assists General Manager and department managers with fulfilling daily tasks.
  • Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
  • Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
  • Provides sales and marketing training to all qualified sales staff.
  • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
  • Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
  • Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction.
  • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility.
  • Trains all current staff on the GSS Emergency Action Plan.
  • Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
  • Fulfills other duties and responsibilities as assigned by the Employer.
  • Ability to work with children.
  • Excellent interpersonal communication and organizational skills.
  • Must pass background examinations (included with training).
  • High school diploma or GED is required.
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required.
  • Two or more years management experience preferred.
  • Two or more years as a swimming instructor preferred.
  • Bachelor’s degree or higher preferred.
  • Lifeguard, CPR/AED, and first Aid certification required.
  • Shallow water attendant highly recommended.
  • Leadership roles.
  • Flexible hours.
  • Great pay.
  • Valuable work experience.
  • Increased social opportunities.
  • Future references/referrals.
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