Assistant General Manager

Lodgco Hospitality-posted about 2 months ago
Full-time • Mid Level
Nokomis, FL
501-1,000 employees
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As an Assistant General Manager, you will assist in overseeing the daily operations of the hotel, ensuring exceptional guest experiences and efficient management of resources. This is a dynamic role that requires strong leadership skills, attention to detail, and a passion for hospitality.

  • Act as 'Manager on Duty' and be responsible for hotel operation in the absences of the General Manager
  • Assist General Manager with all hotel, administrative, and human resources duties
  • Analyze and resolve work problems to achieve work-related goals
  • Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
  • Ensure all Front Desk employees are adhering to rate and credit policies and procedures
  • Knowledge of brand operating systems
  • Assist with daily credit report; review the bucket, and all A/R accounts
  • Maintain online ordering of food, housekeeping, maintenance supplies, etc.
  • Assist sales manager in actively selling the hotel to groups, meetings, and extended stay guests
  • Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
  • Set up controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis to ensure the accuracy and completeness
  • Knowledge of all emergency procedures and how to act on them.
  • Assist in ensuring staff continues to learn the importance of excellent guest service and implement training programs
  • Report any unusual occurrences or requests to General Manager immediately
  • 2-3 years of hotel experience, preferably in a supervisor role
  • Hospitality degree, preferred
  • Valid driver’s license and safe driving record
  • Satisfactory criminal background screening required
  • Professional references
  • Career development & work-life balance
  • Paid time off
  • Travel and hotel discounts
  • Health, dental, & vision insurance
  • 401(k) with company match
  • Bonus Potential
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