Assistant General Manager
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About The Position
As the Assistant General Manager at Restore Hyper Wellness, you will play a crucial role in fostering a positive and energetic environment that promotes health and wellness. This full-time position requires a commitment to excellence in customer service and a passion for business development. You will be responsible for maintaining the Restore culture, which emphasizes teamwork, communication, and a dedication to helping clients achieve their wellness goals. Your leadership will be instrumental in building a high-performing team, training and developing staff, and ensuring that all operations align with Restore's mission to help people do more of what they love through innovative wellness services. In this role, you will engage with clients and prospects through various communication channels, including face-to-face interactions, phone calls, and emails. Your ability to understand and address the needs of members will be key to providing exceptional customer service. You will also be tasked with developing relationships with local businesses to foster collaboration and drive store growth. Analyzing business intelligence and key performance indicators (KPIs) will be part of your responsibilities, allowing you to identify areas for improvement and implement effective solutions. Additionally, you will assist in the recruitment and onboarding of new employees, ensuring that they are well-prepared to contribute to the team's success. Your leadership will involve motivating and educating team members, helping them to reach their performance goals and develop into future leaders within the organization. The position requires flexibility, as you will need to work various shifts, including days, nights, weekends, and holidays as needed. Overall, this is an exciting opportunity to be part of a rapidly growing company that is making a significant impact in the health and wellness industry.
