About the position
Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust. NOW HIRING hyper growth oriented Assistant General Manager looking to fast-track their career to General Manager! Are you ready for craft beer, great food, and an all-around 'WOW' experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! A performance based benefits, promote from within culture, to grow to General Manager. Lucrative compensation package. Growing company with 200+ restaurants and several new restaurant openings yearly across the country. Career advancement and leadership conferences and development programs. Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K. Paid vacation time. Culture that celebrates diversity, equity, and inclusion with our WeCAN & IDEA groups. Community involvement and philanthropy - We love giving back to our communities. Quarterly bonus potential. Daily Pay - On Demand access to earned pay. Fun environment. Relocation opportunities throughout the country. And more!
Responsibilities
- Manage all functions of the restaurant during opening, mid or closing shifts.
- Hire, manage, supervise and train restaurant team members.
- Ensure a gold standard guest experience.
- Ensure the safety of guests, team members and property.
- Oversee the quality of food and beverage offerings.
- Prepare and modify team member work schedules and food and beverage orders.
- Assist in achieving operational goals for the restaurant.
- Conduct daily briefings on matters of importance to the team.
- Manage all necessary repair and maintenance issues.
- Manage the Restaurant Risk Review audit process.
- Manage local restaurant marketing, sales building, and community involvement.
- Update the daily communication board with key restaurant and promotion announcements.
- Facilitate and participate in Continued Education Program.
- Exercise discretion and independent judgment in facilitating zone management.
- Perform Open/Mid-Day/Closing duties.
- Facilitate 10 Minute drills with team members focusing on cleaning and sanitation.
- Ensure compliance with all Company policies and laws.
- Monitor food and beverage quality and execution.
- Conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily.
- Conduct Quarterly Food Reviews with DO or RKOM.
- Prepare and receive orders of food and beverages.
- Conduct weekly inventories to ensure proper levels are stocked.
- Monitor and validate daily prep production.
- Monitor and facilitate team member recognition.
- Make recommendations concerning development, promotion, and disciplinary action.
- Make hiring and termination decisions.
- Cooperate with Team Member Relations Department in investigations.
- Train, coach, and develop team members to ensure Gold Standard service.
- Manage guest relations and guest recovery.
Requirements
- A minimum of 5 years full service, high volume, casual dining restaurant management experience.
- High personal integrity, professionalism and maturity.
- Ability to work in a fast paced environment.
- Solid relationship management and performance management skills.
- Ability to motivate and direct team members and work effectively in management team.
- Strong understanding of BJ's goals and objectives.
- Good communication skills.
- Exceptional interpersonal skills, with a focus on listening and questioning skills.
- Strong writing and documentation skills.
- Ability to absorb and retain information quickly.
- Keen attention to detail.
- Proven problem-solving abilities.
- Ability to effectively prioritize and execute tasks with an appropriate sense of urgency.
- Exceptional guest service orientation.
- Experience working in a team-oriented, collaborative environment.
- Ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift.
- Ability to lift 50 pounds.
- Ability to bend, stoop, and raise arms above head on occasion.
- Ability to speak, read, and write English.
Benefits
- Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K.
- Paid vacation time.
- Quarterly bonus potential.
- Daily Pay - On Demand access to earned pay.
- Relocation opportunities throughout the country.
- Fun environment.
