Assistant General Manager

Victra • Delphos, OH

297d • $43,000 - $67,000

About The Position

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!

Requirements

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Ability to balance multiple opposing priorities in a multifaceted environment.
• Set goals, evaluate performance, and develop a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• Willingness to work evenings, weekends, holidays, and during peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Lead by example on the sales floor and coach team members one on one.
• Resolve customer issues and assist with customer transactions.
• Set and share daily/weekly/monthly goals with sales teams.
• Provide training and mentoring to deliver an outstanding customer experience.
• Identify selling skill gaps and build development plans.
• Run store operations including staffing needs and financial reporting.
• Monitor inventory and manage store cleanliness.
• Lead store merchandising and planogram compliance.
• Complete store opening and closing activities.
• Collective responsibility on attaining store targets.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: High school or GED