Assistant General Manager

Landry's • New York, NY

95d • $100,000 - $120,000

About The Position

This position involves managing restaurant operations to ensure adherence to company standards and service levels, with a focus on increasing sales and minimizing costs. The role requires assisting the General Manager with financial and personnel-related administrative duties, maintaining a professional restaurant image, ensuring positive guest service, managing shifts, and providing direction to employees.

Requirements

• At least 2+ years of senior level management experience in an upscale / fine dining establishment.
• Extensive front of house knowledge.
• Advanced knowledge of financial aspects.
• Strong interpersonal and conflict resolution skills.
• Stable and progressive work history.
• Strong work ethic.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews.

Benefits

• Extensive and well-rounded training program.
• Continued career development and growth opportunities.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Multiple health benefit plans to suit your needs.
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k).
• Paid sick leave.
• Paid vacation.
• Monthly discretionary bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees