Assistant General Manager Social - Golf, Food and Beverage All Locations

Five Iron Golf NYC LLC•New York, NY

18d•$60,000 - $65,000

About The Position

Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. Assistant General Manager - Social works hand in hand with the GM - Social to provide all the fun that Five Iron Golf can offer. The AGM coaches our staff to deliver exceptional service, genuine, enlightened hospitality and delivers on the Five Iron promise of fun, memorable experiences people will want to share with family and friends!

Requirements

5+ years of hospitality management experience with at least 1 recent year as Assistant General Manager or General Manager
Strong leadership ability and willingness to lead by example
Exemplary communication, time management and organization skills
Upbeat energy and enthusiasm and a positive attitude
Ability to think on your feet and manage customer expectations
Ability to work in a fast paced environment
Availability to be present in the space on evenings, weekends and holidays
Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
Ability to obtain proper licensing and certifications for the location

Responsibilities

Drive revenue in Simulator Rentals, Food and Beverage Sales and League sales
Participate in the recruitment, hiring, and training of all staff
Manage the onboarding and continued education of new hires
Active evaluation of employee performance to ensure day-to-day business needs are met
Manage and oversee all operations of the social side of the business, including leagues, sim rental experience, event execution, facilities maintenance, food & beverage service, and social staff scheduling
Set and manage above-and-beyond service standards for all staff
Maintain extensive knowledge of all of our products, business lines and promotions
Maintain an understanding of the P&L of the location
Support the efficient operation of the space by monitoring and reducing labor and other operating costs
Assist in building relationships within the community and engaging in local marketing efforts
Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf