Assistant General Manager of Sales Hiring

Software Hiring Website•Kansas City, MO

9d•Onsite

About The Position

More fun. More passion. More connection. Golf Ranch is building the future of golf—and you’re invited! Who we are At Golf Ranch, we’re in love with the game of golf and we’re on a mission to make it more accessible, more fun, and way less formal . We pride ourselves on creating spaces that buzz with energy — where competition and connection go hand in hand , and where our core values of Unshakeable Character, Competitive Greatness, Infectious Enthusiasm, and Deep Connection are celebrated every day. Working here means joining a team that brings passion and pride to every shift. We back each other up, celebrate wins big and small, and stay focused on creating unforgettable guest experiences. Ready to work where good vibes and great people come standard? Apply today and come be part of the team that’s changing the game! Who you are As the Membership Operations Manager, you’re a hands-on leader who thrives in a fast-paced, guest-facing environment. You’re energized by coaching a team, creating a culture of accountability, and driving membership growth through daily execution. This isn’t a strategy-only sales role — it’s a boots-on-the-ground position where you lead from the front, set the tone for guest service, and deliver real-time impact on membership outcomes .

Requirements

1–2 years of leadership or management experience
Food Handler’s Permit and TABC Certification
Strong communication skills with the ability to connect authentically with both guests and team members
Proven ability to coach others, drive performance, and hold a team accountable
Comfortable with sales and hospitality operations
Ability to stay calm under pressure and solve problems quickly
Tech confidence with POS systems, dashboards, and guest profiles
Flexibility to work evenings, weekends, and peak traffic periods
Ability to walk, stand, and interact with guests for extended periods of time
Ability to lift, carry, bend, and set up items weighing up to 50 pounds
Comfort working in a fast-paced, high-volume environment, including outdoors in varying weather conditions

Nice To Haves

Experience in golf, food & beverage, or entertainment industries
Familiarity with sales coaching and membership-based models
Knowledge of local markets and guest demographics

Responsibilities

Team Leadership & Development Model the energy, professionalism, and focus you expect from your team
Act as the go-to leader when things get busy — solve problems quickly and effectively
Set the tone for team culture, pace, and consistency through Golf Ranch’s core values
Provide hands-on coaching every shift -- training, redirecting, and recognizing in the moment
Own the new hire training process: onboarding, shadow shifts, and expectation-setting
Give direct, timely feedback and build a culture where coaching is ongoing, not occasional
Membership Growth & Retention Empower your team to confidently pitch Ranch Pass memberships with clarity and enthusiasm
Ensure every guest is offered the opportunity to join — no missed conversations, no missed leads
Oversee all aspects of Ranch Pass, including coaching, communication, retention, and satisfaction
Use performance data to identify opportunities, celebrate top performers, and refine execution
Hold the team accountable to sales process execution, converting guest interactions into lasting value
Guest Experience & Service Ensure every detail is executed with precision — from guest profiles to payments, upgrades, and cancellations
Maintain SOPs and daily checklists to keep standards tight and consistent
Resolve issues quickly to prevent disruptions and protect the guest experience
Maintain a clean, welcoming, and high-functioning environment that reflects brand standards
Operations & Site Excellence Oversee sales counter operations, ensuring accuracy in payments, upgrades, and membership transactions
Train team members on Golf Ranch systems, checklists, and SOPs, and hold them accountable
Troubleshoot challenges in real time, from tech issues to high-traffic guest rushes, ensuring smooth operations at all times