Assistant General Manager of Operations - Publix Sports Park

The Sports Facilities Companies•P C Beach, FL

3d•Onsite

About The Position

Publix Sports Park ("PSP") is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Panama City Beach, Florida. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Publix Sports Park is managed by Sports Facilities Management, LLC, part of The Sports Facilities Companies ("SFC") family of companies. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The Assistant General Manager - Operations (AGM-Ops) is responsible for the overall management of the complex. This position provides leadership, direction, training and development opportunities to the operational departments of the facility, including Guest Services, Food & Beverage, Maintenance, Human Resources and Finance. The AGM-Ops will work closely with the Assistant General Manager - Client Services (AGM-CS) to ensure a seamless experience for outside event owners, Visit Panama City Beach, members of the Company's leadership team and other stakeholders.

Requirements

3-5 years' experience in recreation, sports management or events
Proven experience in contract negotiations, event creation and planning
Experience with understanding strategic partnerships between Convention & Visitors Bureaus and sponsors
Must have excellent interpersonal, problem solving and negotiating skills
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work flexible schedules including weekends, nights and holidays
Prior responsibility in P&L management and budget oversight
Must be willing to obtain CPR certifications
Well organized, efficient, flexible and able to meet deadlines
Able to cope with many tasks at once and work to tight schedules

Responsibilities

Assists Complex General Manager in establishing realistic annual budgets, business plans, thresholds for costs of goods sold (COG) and other benchmarks that measure financial performance
Throughout the year, continually evaluate the performance of the operations of PSP to ensure key performance financial metrics are achieved. These metrics include, but are not limited to are: top-line revenues, COGs, operating expenses, hourly personnel costs and net profits
Continually evaluate park operations to enhance efficiency, recommend strategies to enhance the visitor experience and create new revenue opportunities
To be on site at events and take responsibility for the various aspects of managing personnel and production
Build a good overall knowledge and understanding of the events in the company portfolio, their operational aims and their revenue streams
Assist with daily operations to ensure quality control, expense management and safety
Protect organization's value by keeping information confidential
Accomplish personnel objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures
Serve as Manager-On-Duty ("MOD") when on-site
Participation in planning/strategic meetings
Ensure events comply with safety regulations
Responsible for part-time team schedule
Give final operational approval for event set-up
Various other duties as required