Assistant General Manager, Nobu - Grand Wailea, A Waldorf Astoria Resort

Hilton • Wailea-Makena, HI

297d • $80,000 - $90,000

About The Position

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Assistant General Manager to join the NOBU Team! Located on 40 acres of lush tropical gardens, this Forbes 4Star, AAA 4Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and inroom dining.

Requirements

• Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency
• Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability

Responsibilities

• Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

Benefits

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation