Assistant General Manager - Nightlife & Daylife Las Vegas

Tao Group Hospitality•Las Vegas, NV

63d

About The Position

The position of the Daylife/Nightlife Assistant General Manager shares the responsibility of overseeing the venue regarding staff, fiscal management, reporting, sales goals, inter-office communications. Must uphold company policies and procedures always. TheDaylife/Nightlife Assistant General Manager assists in recruiting, interviewing, hiring, training, and evaluating personnel as well as developing and motivating all staff to attain proper standards of performance. Additionally, the The Daylife/Nightlife Assistant General Manager answers patrons' questions, addresses and resolves any complaints, and is responsible for inspecting the venue, inside and outside, for cleanliness, compliance and overall appearance.

Requirements

High School Diploma or equivalent required
Proof of eligibility to work in the United States
21+ years of age
Maintain a professional, neat and well-groomed appearance adhering to the Company standards
Possession of/or ability to possess valid working card as required by state/city and venue
Knowledge of nightclub operations and beverage service
Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
Knowledge of special events and banquets
Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
Proficient in Windows MS Office, Open Table, Outlook
Knowledge of POS and back-office reporting systems,
Knowledge of profitability analysis and budgeting cost of sales, payroll management

Nice To Haves

College degree preferred
Minimum of three to five (3-5) years' experience in entertainment industry working in a high-volume nightclub

Responsibilities

Provide a friendly, personal demeanor with a willingness to interact
Provide professional and friendly guest services
Commits self to the listed Tao values, and acknowledges dedication to providing excellent guest service for our Guest and our internal team, always
Continually strive to develop staff in all areas of managerial and professional development
Assist with recruitment and training of staff (training, developing, testing, and coaching)
Assist in creating sales goals
Build and promote teamwork through proactive interaction
Accommodate and anticipate guests needs
Accurately forecast staffing needs to ensure optimum customer service
Ensure all service standards meet Tao guidelines
Ensure that private events, catering, and banquets are successfully executed
Control cash and other receipts by adhering to cash handling procedures
Prepare all required paperwork, including forms, reports and schedules
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
Ensure that all products are received in accordance with the venues receiving policies and procedures
Assist and conduct conflict resolution, corrective actions and coaching
Oversee and ensure that employee performance appraisals are completed in a timely manner
Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements
Ensure nightly and/or weekly opening and closing side duties are followed
Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties
Provide administrative support
Assist and/ or completes additional tasks as assigned