Assistant General Manager - Housekeeping

Drury Hotels • Horn Lake, MS

124d

About The Position

As the Assistant General Manager - Housekeeping at Drury Hotels, you will be part of the Operations Leadership team, providing expert leadership across all departments of the hotel. Your role will involve training, developing, and coaching team members to achieve success in their roles while delivering on key business metrics of quality, service, profitability, and team. You will also be responsible for role modeling quality assurance best practices and ensuring that all measures are consistently met or exceeded.

Requirements

• Passion to serve others and exceed our guests' expectations
• Bachelor's degree in hospitality, business, or related field preferred
• Minimum of one-year supervisory experience with demonstrated leadership success
• Hotel experience preferred

Responsibilities

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Benefits

• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: Bachelor's degree