Assistant General Manager - Courtyard by Marriott Wayne Fairfield

Concord Hospitality • Wayne, NJ

67d • $63,713 - $79,641

About The Position

This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

Requirements

• Minimum 3-5 years of hospitality management experience, preferably in a hotel environment
• Strong leadership and team development skills
• Excellent communication, interpersonal, and organizational abilities
• Proven track record in guest satisfaction and employee engagement
• Knowledge of hotel operations, budgets, and financial reporting
• Ability to work flexible hours, including nights, weekends, and holidays

Responsibilities

• Ensures that all brand standards are being maintained in each area of the property
• Oversees the operation of all hotel property departments
• Maintains current licenses and permits as prescribed by local, state, and federal agencies
• Provides a safe working environment in compliance with OSHA/MSDS
• Ensures compliance with all corporate accounting procedures
• Covers front desk shifts as needed
• Ensures each department has accurate and complete inventory and all supplies are maintained
• Assists and approves department managers' scheduling against guest and hours/occupied room goals
• Assists team supervisors and managers with constructive coaching and counseling
• Focused on guest satisfaction scores and strategies for improvement
• Provides excellent customer service by being readily available/approachable for all guests
• Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

Benefits

• Competitive wages
• Comprehensive benefit package including medical, dental, and vision plans
• Life insurance and short/long-term disability options
• 401K options and tuition assistance
• Discounted room rates at Concord managed hotels
• Training, development, and career advancement opportunities
• Performance-based bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Number of Employees: 1,001-5,000 employees