About the position
The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service. Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities. Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance. Educate staff on proper company policies and procedures.
Responsibilities
- Ensure smooth and efficient operational procedures within all departments.
- Train and supervise the Front Desk, Housekeeping and M.O.D managers.
- Assist the General Manager with delegated projects and responsibilities.
- Manage inventory control, payroll budget, daily bank deposits, shift coverage, and general club maintenance.
- Educate staff on proper company policies and procedures.
Requirements
- Proven leadership ability in educational, fitness, or professional settings.
- 3-6 years of management experience in a customer service business.
- Enthusiastic, passionate, and knowledgeable regarding the fitness industry.
- Excellent verbal and written communication skills.
- Proven ability to drive revenue.
- Experience in hiring, directing, and training staff.
- Excellent time management and follow-up skills.
- Financial management experience.
- 4-year college degree strongly preferred.
Benefits
- Competitive salary.
- Benefits and industry leading commission opportunities for club employees.
- Complimentary Club membership.
- Perks and incentives with products and services including Personal Training, Pilates, Spa, and Shop.
