Assistant General Manager(AGM)

McDonald's • Louisville, KY

75d • $16 - $18

About The Position

The Department Manager- Assistant to the General Manager is responsible for leading shifts and ensuring customers receive a fast, accurate, and friendly experience. This role involves managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, and reporting results. The position includes specific responsibilities for the Guest Service, Kitchen, and People Departments, focusing on customer experience, food quality, and crew management respectively.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in corporate owned and operated restaurants.
• Positive team player with a flexible schedule.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience.
• Manage assigned systems like Training, Food Safety, and Inventory Management.
• Set goals and delegate tasks to team members.
• Follow up on tasks and report results to the team and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions and ensure service staff are trained in procedures.
• Organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food quickly and safely.
• Control food costs and train kitchen staff in production procedures.
• Hire qualified crew, train them, and schedule to meet sales and profit goals.
• Recognize and motivate Crew throughout their employment.

Benefits

• Paid vacation/PTO offered.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees