Assistant Front Office Manager

Royal Palm South Beach Miami, a Tribute Portfolio Resort•Miami Beach, FL

1d•Onsite

About The Position

Be part of the opening chapter of the newly reimagined Royal Palm South Beach Miami, re-opening in 2026 following a transformative $110 million renovation. This iconic beachfront destination is poised to reclaim its place as one of South Beach’s most exciting premium lifestyle hotels—designed for high-impact meetings, incentive travel, lifestyle-driven gatherings, and unforgettable group experiences. Ideally located at the intersection of Collins Avenue and Ocean Drive, the Royal Palm offers direct access to pristine white-sand beaches, the oceanfront boardwalk, and the cultural, dining, and entertainment energy that define Miami Beach—from Lincoln Road to Española Way. Rising 17 stories above the shoreline, the hotel will feature 404 thoughtfully redesigned guestrooms and 20,000 square feet of flexible indoor and outdoor event space, creating a dynamic, design-forward environment where business and leisure seamlessly intersect. This is a rare opportunity to be part of a landmark reopening and help bring a bold new vision to life from the ground up. Team members at Royal Palm will play a meaningful role in shaping the guest experience, building something truly special, and contributing to a culture rooted in creativity, collaboration, and elevated hospitality. If you’re passionate about lifestyle hospitality and want to grow your career with an iconic brand at an exciting moment of transformation, this is your moment to join us. We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Requirements

Ability to manage and lead each discipline of the department independently
Prior cash handling experience necessary
Ability to communicate effectively with the public and other Team Members
Computer experience required

Nice To Haves

1+ year departmental management or supervisory experience in hotel front office

Responsibilities

Assist the Front Office Manager in overseeing the daily operations of the front desk
Ensure the highest level of customer service is provided to all guests
Help manage the staff
Ensure that all procedures and policies are followed
Work primarily the evening shift to ensure there is a Manager On-Duty in the evening