Assistant Front Office Manager

Remington HospitalityChicago, IL
$63,000 - $65,000Onsite

About The Position

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realize your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special, and we will do the same for you. As an Assistant Front Office Manager, you will be overseeing all aspects of the Guest Services Department, leading an engaged team. You will show your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. At Remington, a career is more than a job—it is a journey of purpose, prestige, and personal fulfillment. Here, growth is intentional, success is celebrated with grace, and enduring connections are forged among passionate professionals. We offer a world of possibilities and countless reasons to remain inspired. As one united team, we embrace excellence in every gesture, elevating the guest experience with care and pride. Our culture is distinguished by clarity of vision, a spirit of collaboration, and the promise of advancement for those who aspire to achieve more. Join us—and flourish in an environment where your talents are recognized, your contributions are valued, and your future is as extraordinary as you dare to imagine.

Requirements

  • A service-focused personality is essential
  • Previous leadership experience is required
  • Delivering exceptional service while effectively leading and inspiring a team
  • Excellent communication skills
  • Professional presentation
  • Leadership style is rooted in leading by example, fostering a strong team culture, and setting the scene for high performance and a collaborative work environment

Nice To Haves

  • Experience working with Opera or a related point of sales system

Responsibilities

  • Overseeing all aspects of the Guest Services Department
  • Leading an engaged team
  • Maximizing the Front Office Operations
  • Ensuring an exceptional guest journey

Benefits

  • Comprehensive Medical, Dental and Vision coverage
  • Employer Provided Life & Disability Insurance
  • Additional Voluntary coverage available
  • Employer provided Short & Long Term Disability
  • Supplemental Health Plans: Critical Illness, Accident and Legal available
  • 401(K) retirement saving program with employer matching
  • Employee Assistance Program & Wellness Benefits
  • Paid Time Off including: Personal Days & Paid Time Off
  • Select Holidays, Jury Duty & Bereavement Pay
  • Employee Perks, including: exclusive room rate discounts at all properties worldwide, Ventra Transit Benefits, Discounted Pet Insurance and Press Reader Access
  • Complimentary meals in our Heartist Café
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