Assistant Front Office Manager Jekyll Island Club Resort

Noble House Hotels & Resorts • Jekyll Island, GA

284d

About The Position

The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the front desk, guest services, and bell/valet teams. This role ensures exceptional guest service, smooth check-in/check-out processes, and efficient communication among departments. The Assistant Front Office Manager is a hands-on leader who drives service excellence, team development, and operational consistency.

Requirements

• High school diploma or equivalent (GED) required.
• College degree in hospitality management or related field preferred.
• Proficiency in front desk software and hotel management systems.
• Two to three years' experience in a similar position preferred.
• Strong written and verbal communication skills.
• Professional appearance and presentation required.
• Meet NHHR background screening requirements.
• Exceptional interpersonal skills to provide guests with an exceptional experience.
• Experience in a similar size hotel (159+ rooms) preferred.
• Full-service hotel experience, preferably in an upscale independent hotel.
• Ability to hire, train, and coach staff to provide top-notch service.
• Dependable, organized, and possess a positive, can-do mindset.

Responsibilities

• Support the Front Office Manager in daily operations of the front desk and guest services.
• Ensure exceptional guest service and smooth check-in/check-out processes.
• Facilitate efficient communication among departments.
• Drive service excellence and team development.
• Maintain operational consistency.

Benefits

• Competitive pay
• Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits.
• Pet insurance
• 401k plan with employer matching after 1 year
• Complimentary meals
• Paid time off and holidays
• Free Jekyll Island annual parking pass
• Food & hotel discounts at Noble House Hotels & Resorts nationwide
• Career growth opportunities
• On demand pay - Your pay before payday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED