Assistant Front Office Manager Jekyll Island Club Resort

Noble House Hotels & Resorts-posted 9 months ago
Full-time • Entry Level
Jekyll Island, GA
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The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the front desk, guest services, and bell/valet teams. This role ensures exceptional guest service, smooth check-in/check-out processes, and efficient communication among departments. The Assistant Front Office Manager is a hands-on leader who drives service excellence, team development, and operational consistency.

  • Support the Front Office Manager in daily operations of the front desk and guest services.
  • Ensure exceptional guest service and smooth check-in/check-out processes.
  • Facilitate efficient communication among departments.
  • Drive service excellence and team development.
  • Maintain operational consistency.
  • High school diploma or equivalent (GED) required.
  • College degree in hospitality management or related field preferred.
  • Proficiency in front desk software and hotel management systems.
  • Two to three years' experience in a similar position preferred.
  • Strong written and verbal communication skills.
  • Professional appearance and presentation required.
  • Meet NHHR background screening requirements.
  • Exceptional interpersonal skills to provide guests with an exceptional experience.
  • Experience in a similar size hotel (159+ rooms) preferred.
  • Full-service hotel experience, preferably in an upscale independent hotel.
  • Ability to hire, train, and coach staff to provide top-notch service.
  • Dependable, organized, and possess a positive, can-do mindset.
  • Competitive pay
  • Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits.
  • Pet insurance
  • 401k plan with employer matching after 1 year
  • Complimentary meals
  • Paid time off and holidays
  • Free Jekyll Island annual parking pass
  • Food & hotel discounts at Noble House Hotels & Resorts nationwide
  • Career growth opportunities
  • On demand pay - Your pay before payday
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