Assistant Front End Manager

Citarella • New York, NY

83d

About The Position

As the Assistant Head Cashier, you are a key player in overseeing and managing all aspects of the cashier department including but not limited to; department profitability, assisting our guests with urgency and leading the team to successfully drive business/sales. Our guest is the heart of our business. As the Assistant Head Cashier you will be responsible for providing every guest with an exceptional shopping experience; listening and responding to their needs and being the subject matter expert of your department. All Assistant Head Cashiers are required to be hospitality driven, positive energy, be dependable, possess basic math skills and excellent communication skills.

Requirements

• Minimum of 3 years experience managing a front-end/cashier department in a grocery store environment.
• Flexibility schedule including nights, weekends and holidays.
• Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds.
• Ability to work in a temperature-controlled environment.
• Ability to show initiative, work with limited supervision, and are self-motivated.
• Ability to hire, train, inspire and develop a team.
• Excellent interpersonal communication and organizational skills.
• Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel.

Nice To Haves

• Team builder and brand ambassador.

Responsibilities

• Ensure compliance to company policies and procedures including proper handling of all transactions and corresponding documentation.
• Always maintain possession of the register key while on duty.
• Take full responsibility and be knowledgeable of all transactions that require key holder involvement.
• Observe transactions requiring override for accuracy and proper procedure.
• Protection of company assets.
• Timely communication to store management of all issues.
• Be cognizant of all front-end associate discrepancies and communicate to management immediately.
• Training and supervision of all front-end associates on all front-end policies and procedures.
• Establish and maintain a professional environment, ensuring the best possible experience for customers and associates.
• Scheduling to ensure proper coverage at the front end.
• Maintain neat, clean, organized, and safe front end area.
• Handle returns and credits daily according to company procedures.
• Support guest engagement programs to meet and exceed the Ultimate Gourmet Experience.
• Exhibit professionalism when handling all guest relations.
• Assist in the direction and supervision of all front-end and assigned department activities.
• Monitor overall department performance and communicate to management when employment status changes are warranted.
• Drive results through motivation, team building and follow up of staff members.

Benefits

• Competitive Wages
• Medical/Dental/Vision benefits
• Company sponsored life insurance benefits
• Flexible Spending Accounts
• Employee Discounts
• Paid Time Off
• 401k Retirement Savings Plan with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers