Assistant Food & Beverage Manager
About The Position
Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort, the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems. If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!
Requirements
- Four-year college degree or equivalent Food & Beverage outlets management experience.
- 4-6 years of high-volume luxury hospitality experience
- Food, alcohol, and safety certifications under FL requirements
- Experience working with inventory management and controls
- Excellent management and supervisory skills
- Strong written and verbal communication skills
- Proven organizational and time management skills
- Excellent interpersonal skills; ability to interact with a wide range of people
- Outstanding organizational and problem-solving skills
- Ability to multi-task in a fast-paced environment.
- Inspired always to lead Evermore brand and team member values
- Proficient in reading safety procedures and operating guidelines
- Valid Florida Driver’s License with an acceptable driving record
- Proficient in Google Business & Microsoft Office Suite or similar software
- Proficient in standard industry computer systems (POS, work order systems, inventory, etc.)
- Must stay current with resort operations and food & beverage trends
Responsibilities
- Organize, run and supervise smooth and efficient daily opening and closing shifts in the assigned outlet(s), ensuring an exceptional and luxury guest and Team Member experience
- Lead pre-shift meetings and complete all manager checklists and duties
- Respond immediately and effectively to guest and team member needs and feedback while fostering our culture
- Monitor guest feedback scores/comments and address accordingly and champion guest satisfaction score programs
- Support the department strategic goals and plans; support departmental recognition program for delivering great service to our guests
- Positively and proactively collaborate with other department leaders to ensure we meet the organization's goal
- Model and promote teamwork across all teams
- Use tact and good judgment when dealing with challenges pertaining to guests, vendors and Team Members, and respond with patience and courtesy
- Assist in managing costs, driving sales and growing the business in support of financial goals
- Assist with the recruitment, interviewing, hiring, onboarding and training of all hourly team members
- Implement SOPs for all venues to align with Forbes and Resort standards, holding staff accountable for consistent and luxury service
- Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high-cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
- Enforce cash handling, credit cards, house accounts, and other internal billing policies with the accounting department
- Operate necessary software, including cashiering, reporting, and payroll systems
- Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
- Ensure compliance with state, federal, and local regulations for all outlets
- Attend and conduct meetings as required both within the department and within the property’s organizational structure
- Ensure team is following all standard policies and procedures.
- Promote and practice Evermore’s culture and establish a positive, inclusive work environment and ensure the resort’s brand is not compromised
- Respond to any reasonable task assigned by upper management or ownership
Benefits
- FREE Life Insurance
- FREE Short-Term Disability
- FREE Long-Term Disability
- affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
- 401K with employer match
- robust paid time off policy
- parental and grandparent leave
- family and pet bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
