Assistant Food & Beverage Manager

DoubleTree•South Bend, IN

About The Position

At DoubleTree by Hilton, we believe in creating memorable experiences for every guest who walks through our doors. From our signature warm chocolate chip cookie at check-in to seamless, high-quality events, our team is committed to delivering exceptional hospitality. We are currently seeking a driven, service-focused Assistant Food & Beverage Manager (Banquets) to help lead our banquet operations. This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding guest experiences.

Requirements

2–3+ years of progressive Food & Beverage or Banquet experience in a hotel or similar environment
Prior supervisory or leadership experience preferred
Strong knowledge of banquet service styles and standards
Understanding of food safety, liquor laws, and health regulations
Proficiency in Microsoft Office (Word, Excel, etc.)
Ability to multitask, prioritize, and work under pressure
Strong leadership and team development skills
Excellent communication and problem-solving abilities
High attention to detail and organization
Guest-first mindset with a passion for hospitality
Professional, polished, and service-oriented demeanor
Ability to work a flexible schedule including nights, weekends, and holidays
Ability to stand for extended periods and lift up to 50 lbs as needed
Fast-paced, high-energy environment requiring strong stamina and focus

Nice To Haves

Prior supervisory or leadership experience preferred

Responsibilities

Assist in managing day-to-day banquet operations, including setup, service, and breakdown
Supervise and lead banquet staff to ensure exceptional service standards
Ensure all events are executed efficiently and according to client expectations
Monitor service quality and resolve guest concerns promptly and professionally
Coordinate closely with the kitchen, catering, and other departments for seamless event execution
Maintain accurate event details, staffing plans, and communication with the team
Assist in scheduling, payroll, and tip distribution
Ensure compliance with health, safety, and sanitation standards
Monitor inventory, equipment, and supply needs; submit requisitions as needed
Support training, coaching, and performance management of banquet team members
Participate in Manager on Duty (MOD) coverage as needed
Maintain a strong presence on the floor during events to ensure guest satisfaction