Assistant Food and Beverage Manager (OEM)

Corporate Office•San Diego, CA

4h•Onsite

About The Position

Overview San Diego Hotel at the Ballpark With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel at the Ballpark; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel at the Ballpark's commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel at the Ballpark may be your perfect match. Job Description The Assistant Food & Beverqage Manager at the Omni San Diego is responsible for ensuring maximum guest satisfaction while meeting Omni Standards in our Banquet events & Outlets. Responsible for maintaining Omni’s high guest service standards by consistently providing efficient, friendly and professional service while interacting with Hotel and event guests on a daily basis. The Omni San Diego hotel has 511 guest rooms and is located adjacent to Petco Park.

Requirements

Must be at least 21 years of age (alcohol service).
Ability and willingness to work a variety of shifts, including weekends and holidays.
Ability and willingness to maintain a current Food Handlers and RBS certification. Both certifications are required.
Ability to communicate effectively in written and spoken English with guests, vendors and staff is required.
Ability to compute basic mathematical calculations (cash handling) is required.
Keen attention to detail, ability to multitask and strong organizational skills are required.
Previous food and beverage experience is required.
Previous supervisory experience is required.

Responsibilities

Assist Banquet Manager during Banquet Events.
Assist Outlet Managers during heavy Outlet time periods.
Accommodate all guest requests expediently and courteously.
Follow up with designated Hotel personnel to ensure completion of request.
Assist in properly training staff to execute Omni service standards.
Accurately communicate new menu items and promotions to staff.
Communicate with guests and solicit their feedback, address issues as needed.
Observe staff interactions with guests; train and correct staff as needed.
Review and understand financial information.
Accurately maintain a cash bank.
Interact with other departments as needed to ensure guest needs are satisfied.
Maintain complete knowledge and comply with all Hotel and departmental policies and procedures.
Close out Banquet Event Orders/checks at the end of events.
Close and/or open Outlets for daily operations.