Assistant Food and Beverage Manager

Royal Sonesta Chase Park Plaza, St Louis, MOSt. Louis, MO
3d$21 - $21

About The Position

The F&B Assistant Manager functions as the assistant to the manager in leading and managing the property’s restaurant operation. The position helps ensure that the restaurant operations meet the brand’s target customer needs and ensures employee satisfaction; also helps implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.

Requirements

  • 1-2 years experience in a hotel, restaurant, or bar.
  • Basic bartending skills
  • Ability to satisfactorily communicate in English with guests, management, and coworkers
  • Ability to compute basic math calculations.
  • Working knowledge of Micros, Excel & Word
  • Familiarity with Food and Beverage controls.
  • Track record of delivering exceptional guest and client experience
  • Excellent time management skills
  • Demonstrable expertise in analysis and action-taking
  • Excellent oral and written communication
  • Excellent organization skills
  • Appropriate professional appearance and demeanor
  • Must be flexible to work variable days of the week, including weekends and holidays.
  • Must be flexible to work variable shifts (days, nights, overnights).
  • Ten to twelve-hour shifts are sometimes required.

Responsibilities

  • Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel. Follow up on guest feedback.
  • Assist in hiring, training, promotion, and firing of all restaurant employees.
  • Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
  • Thorough knowledge of all food and beverage offerings. Coordinate with the Chef on daily menus and educate the team.
  • Visibly work the floor to ensure flawless execution and handle all complaints.
  • Inspect room and tables for proper set-up and cleanliness.
  • Maintain high standards of personal appearance and grooming.
  • Ensure all closing duties for staff are completed before staff sign out.
  • Perform other duties as requested by management.
  • Attract, retain, and motivate the best talent
  • Responsible for monitoring, measuring, and recognizing the performance of team members who directly report to the role and indirect reports
  • Support, comply, and promote company initiatives, policies, and guidelines.
  • Responsible for ensuring success through the eyes of employees, guests, and owners
  • Utilize and collaborate with resources across different departments
  • Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
  • Focus on the mission and well-being of the department, hotel, and company as a whole
  • Lead by example and operate with integrity and respect
  • Inspire our team to embrace and demonstrate our values and GUEST People Standards

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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