Assistant Financial Center Manager

AmeriCU Credit Union • Syracuse, NY

8d • $55,768 - $69,710

About The Position

As an Assistant Financial Center Manager , you’ll play a key role in supporting the Financial Center Manager in leading daily operations, driving sales and service goals, and fostering a culture of excellence. You’ll ensure smooth, efficient, and member-focused operations while acting as a role model for AmeriCU’s MVP culture.

Responsibilities

• Lead and support Financial Center staff in achieving sales, service, and referral goals aligned with AmeriCU’s Strategic Plan.
• Oversee daily operations, ensuring accuracy, efficiency, and exceptional member service.
• Serve as a subject matter expert on credit union products, services, and procedures.
• Resolve complex transactions and member concerns, and provide guidance to staff.
• Collaborate with internal partners and vendors to manage expenses within budget.
• Deliver consultative sales solutions, interpreting credit reports and identifying opportunities for loans, credit cards, and other financial products.
• Build strong relationships with members and deepen engagement through community outreach and financial literacy initiatives.
• Assist in recruiting, coaching, and developing high-performing team members.
• Ensure compliance with HR, operational, risk, and audit policies.
• Support employee development through performance management and training opportunities.

Benefits

• Competitive Medical, Dental, and Vision plans
• Generous HSA contributions with High Deductible Health Plans
• Paid Holidays and Paid Time Off
• Employee Appreciation Events
• 401(k) Matching after 1 year
• Employee Assistance Program
• Tuition Reimbursement for Full-Time employees after 1 year
• Free Life & AD&D Insurance for Full-Time employees after 1 year
• Enhanced Short-Term Disability coverage at no cost to you

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed