Assistant Financial Center Manager

Univest•Allentown, PA

50d•$56,000 - $62,000•Onsite

About The Position

Univest Financial Corporation (UVSP), has approximately $7.9 billion in assets and $5.4 billion in assets under management and supervision (as of June, 2025). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours. At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve. We're hiring an Assistant Financial Center Manager to join our Hamilton Crossings, Allentown PA Team. Responsible for assisting the Financial Center Manager in all aspects of leading the sales and service function, management and audit & control for a designated Financial Center. This position will provide customers with quality sales and service, and has knowledge of and the ability to perform essential duties assigned to the FC staff along with directly supervising assigned employees. The incumbent will also oversee and ensure that the teller line operates in compliance with the bank's operational policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations. The incumbent in this position should typically have three or more years of experience in consumer banking. This position operates under the direct supervision of the Financial Service Center Manager.

Requirements

High school diploma/GED or equivalency
NMLS registration within regulated guidelines
Sales experience with proven results
Strong written/verbal/organizational skills
Demonstrated independent decision-making skills and effective delegation
Demonstrated leadership/supervisory ability
Energetic and engaging interpersonal communication skills
Previous experience with MS Office Suite
A minimum of 2 years of leadership and/or supervisory experience
Ability to work in an accurate and organized manner to effectively manage related-job pressures and deadlines
Ability to coach and develop a staff
Neat, professional appearance following established guidelines for appropriate dress
Successful completion of the Univest University Leadership Certificate Program and the conflict resolution course within 12 months of hire

Nice To Haves

Community/non-profit involvement

Responsibilities

Work with the Branch Manager to produce top line revenue growth
Motivate and coach staff to work as a team in order to achieve assigned goals
Develop and implement effective sales and acquisition strategies
Develop working relationships with integrated partners
Coach and develop staff with career path and succession planning focus
Participate in business development activities with management
Perform platform and teller duties when needed
Resolve customer challenges
Ensure adherence to all bank policies and procedures
Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct
Perform additional duties as required

Benefits

Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
Paid Time Off (PTO): 15 days annually (prorated your first year)
Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
Holiday Time Off: 11 paid holidays
Commissions: paid quarterly based on individual and team production
We offer company paid life insurance: as well as other supplemental insurances
Tuition reimbursement
Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
Discounts: on loan products
Professional development trainings