Assistant Family Experience Director

Phoenix Senior Living • Beaufort, SC

128d

About The Position

The Retreat at Ladys Island is seeking an Assistant Family Experience Director to join their team! The Assistant Family Experience Director reports directly to the Wellness Director. This position is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day-to-day operations, directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual, and spiritual) are incorporated into the services we provide and embrace.

Requirements

• Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
• 1 - 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations.
• Must have demonstrated Leadership capabilities.
• Extensive knowledge and experience in Assisted Living industry and Dementia care.

Nice To Haves

• Demonstrated ability to schedule, orientate and train staff.
• Understanding of infection control procedures.
• Demonstrate the ability to Plan and Organize.
• Demonstrate the ability to Multi-task and Manage Stress.
• Proficient in using MS Office.
• Understands and assists with development and implementation of Personalized Service Plans.
• Understands advanced directives and end-of-life care.
• Understands and embraces the assisted living philosophy.
• Demonstrated knowledge of state regulations.
• Proficient in using state audit compliance tools.
• Is proficient in time management skills and adherence to deadlines.
• Has exceptional grammar and documentation skills.
• Understands basic concepts of risk management.

Responsibilities

• Scheduling Resident Care Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations.
• Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices.
• Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy.
• Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels.
• Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions of wellness and are available through the day and evening with resident care associate participation.
• Understands the recognition of resident changes in condition, takes appropriate action.

What This Job Offers

• Job Type: Full-time
• Industry: Nursing and Residential Care Facilities
• Education Level: Associate degree