Assistant Facilities Manager
About The Position
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This on-site role supports the delivery of comprehensive facilities management services including customer service, financial management, facility maintenance, and supplier management for assigned properties. The position focuses on maintaining client satisfaction while ensuring compliance with operational standards and safety requirements across multiple facilities in Texas.
Requirements
- Bachelor's degree
- Minimum of two years of industry experience in corporate environment, third party service provider, or as a consultant
- Excellent customer service, computer, managerial, verbal and written communication skills
- Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
- Basic knowledge of building systems (mechanical and electrical systems)
- Must be located in San Antonio, Austin, or Houston, TX
Responsibilities
- Maintain client satisfaction through delivery of facility management services and support programs
- Support compliance with JLL minimum audit and compliance standards in facility and financial management
- Monitor Service Level Agreements (SLAs) monthly and develop corrective action plans for potential challenges
- Meet or exceed site Key Performance Indicators (KPIs) and operational objectives
- Support work order management for in-house staff and vendors as necessary
- Implement and monitor hazard control and team safety practices to ensure regulatory compliance
- Support facility soft services including meeting preparation, conference room reservations, food services, and parking coordination
- Enforce company policies and training requirements for safe and efficient operations
- Manage badging, vending services, and other administrative facility functions as directed
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
