Assistant Facilities Manager
About The Position
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Assistant Facilities Manager supports the Facilities Manager in delivering comprehensive property operations and maintenance services for assigned client portfolios. This role focuses on ensuring operational excellence while maintaining high customer satisfaction through financial management, facility maintenance, vendor coordination, and client relationship development. You'll be instrumental in supporting corporate real estate goals while fostering a safe, efficient, and welcoming workplace environment.
Requirements
- Minimum two years of industry experience in corporate environment or third-party service provider
- Managerial experience including budget management, contract management, and team development
- Superior people management and client relationship management skills
- Experience managing multiple vendors and small capital projects
- Excellent time management skills with ability to prioritize multiple concurrent projects
- Strong work ethic and interpersonal skills with ability to work across all organizational levels
- Strong written and oral communication skills
- Strong analytical and critical thinking skills with data-driven decision-making ability
- Proficiency with Microsoft Office Suite (Word, Project, PowerPoint, Excel)
Nice To Haves
- Bachelor's degree
- Experience working on client accounts
- History of "delighting" facility occupants through exceptional service delivery
Responsibilities
- Support the Facilities Manager in executing portfolio management needs including financial, technical, maintenance, and procurement activities
- Monitor and enhance customer satisfaction through service delivery excellence and hospitality program support
- Manage relationships with key client representatives and on-site stakeholders to discuss service delivery and facility planning
- Operate and maintain the Computerized Maintenance Management System (CMMS) for work order management and tracking
- Conduct daily, weekly, and monthly facility inspections to ensure compliance and operational standards
- Prepare, submit, and manage facility budgets while tracking variances and ensuring accurate forecasting
- Coordinate with service providers and vendors, ensuring contract compliance and deliverable accountability
- Respond to critical after-hours issues and participate as a key team member in emergency situations
- Support implementation of short and long-term facility projects and provide input for business cases
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
