Assistant Facilities Manager

JLL•Oak Creek, WI

21h•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager – GE Healthcare What this job involves – The Assistant Facilities Manager will provide support to the Site and/or Facility Manager with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. This position is an on-site position that supports multiple sites. What is your day to day? Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction. Lead cross functional teams and pair with internal contractors and technical staff to exceed customer satisfaction. Vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within our account. Support facility soft services as needed and directed such as janitorial, meetings preparation, conference services, copy centers, media services, waste, food services, parking, vending, and badging. Performs routine facilities walkthroughs of locations, documents findings, and ensures corrective work orders are generated to address the issues. Support work order management for in-house staff and vendors, as necessary. Support compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager. Support facilities manager in the implementation of short and long-term projects for the client. Proactively develop and manage client relationships ensuring that expected service levels are achieved. Comply with all requirements of the client contract and meet or exceed key performance indicators. Follow established escalation procedures and incident reporting procedures. Assist manager to achieve or exceed financial targets and key performance indicators. Assist with the annual budgeting and quarterly forecasting processes for the site as well as prepare monthly spend reports (actual vs. budget, variance etc.). Responsible for Purchase Orders that are associated with the locations the AFM roles support. Support receipt of Monthly contracts at the beginning of the month. Support vendor issues with the invoices to get them processed ASAP.

Requirements

3+ years of management experience along with budget allocation in a large industrial or commercial facility.
Working knowledge of CMMS or work order management systems.
Working knowledge on HVAC, electrical, and plumbing systems.

Nice To Haves

Experience in healthcare, or pharmaceutical environments
Associate's or bachelor’s degree in Facilities, Property, Business, or related fields
Familiarity with Corrigo CMMS

Responsibilities

Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
Lead cross functional teams and pair with internal contractors and technical staff to exceed customer satisfaction.
Vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within our account.
Support facility soft services as needed and directed such as janitorial, meetings preparation, conference services, copy centers, media services, waste, food services, parking, vending, and badging.
Performs routine facilities walkthroughs of locations, documents findings, and ensures corrective work orders are generated to address the issues.
Support work order management for in-house staff and vendors, as necessary.
Support compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
Support facilities manager in the implementation of short and long-term projects for the client.
Proactively develop and manage client relationships ensuring that expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed key performance indicators.
Follow established escalation procedures and incident reporting procedures.
Assist manager to achieve or exceed financial targets and key performance indicators.
Assist with the annual budgeting and quarterly forecasting processes for the site as well as prepare monthly spend reports (actual vs. budget, variance etc.).
Responsible for Purchase Orders that are associated with the locations the AFM roles support.
Support receipt of Monthly contracts at the beginning of the month.
Support vendor issues with the invoices to get them processed ASAP.