Responsible for ensuring the hotel's housekeeping department runs smoothly and meets cleanliness standards. Their duties include: Managing the housekeeping team Assisting the Executive Housekeeper in managing the housekeeping department, including the laundry and public areas Maintaining cleanliness Ensuring that all guest rooms and public areas are clean and meet the hotel's standards Monitoring staff Assisting and monitoring housekeeping employees in their daily tasks, and informing housekeeping managers of any discrepancies Ensuring guest satisfaction Ensuring that guest satisfaction and product quality standards are met Maintaining a positive work environment Maintaining a positive, cooperative work environment between staff and management Training staff Ensuring training objectives and development plans are completed, and that all staff are trained to meet and exceed service standards
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Job Type
Full-time
Education Level
High school or GED
Number of Employees
1,001-5,000 employees